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Escalators

Deadline to File Ontario Accessibility Compliance Reports

Posted in Bylaws / Regulations, Communications, Elevators, Escalators, Fire Safety, Health & Safety, Housing, Insurance, Legal, Legislation, Maintenance, Tenancy Law

Deadline to File Ontario Accessibility Compliance Reports

December 31, 2014 Deadline to File Accessibility Compliance Report All private and non-profit organizations with 20+ employees must file an accessibility compliance report by December 31, 2014. Under the Accessibility for Ontarians with Disabilities Act, businesses and organizations with 20 or more employees are required to report on their policies and practices to make their services accessible to people with disabilities. This reporting relates to customer service accessibility only, and is...

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Working Through Maintenance Delays With Residents

Posted in Communications, Elevators, Escalators, Health & Safety, Interior Building, Maintenance, Restoration, Retrofit, Suite Renovations

Working Through Maintenance Delays With Residents

The modern-day renter chooses the renter lifestyle because it’s convenient and worry free. Once they become residents of your property, how can you ensure you deliver that implied promise? Keeping the ship running smoothly is an uphill battle — appliances will break, amenities need maintenance, and maintenance delays will happen. They key to placating frustrated residents as you work to resolve issues is delivering great customer service. Keep residents in the loop As a resident, it’s...

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